Terms and conditions

Terms & Conditions

By placing an order with KJM Decals & Customs, you agree to the following terms and conditions.

Custom Orders & Approval

Customers are responsible for reviewing and approving all names, spelling, numbers, sizes, colors, dimensions, designs, and other customization details before production. Once an order or design has been approved and production or ordering has begun, changes may not be possible.

Payment

Payment is required as agreed upon before production or ordering begins. Orders will not be produced or submitted to our suppliers until the required payment has been received.

Turnaround Times

Turnaround times vary depending on the product, quantity, customization, material availability, and supplier processing times. Any estimated completion or delivery date is an estimate and is not guaranteed.

Custom & Special-Order Products

Many of our products are made specifically for each customer or specially ordered from one of our suppliers. Because of this, custom and personalized products generally cannot be canceled, returned, or exchanged once production or ordering has begun.

Colors & Appearance

Actual colors, sizing, placement, and appearance may vary slightly from digital previews, photographs, or computer/phone screens.

Customer-Provided Artwork

By providing a logo, image, design, name, or other artwork, the customer confirms that they have the necessary rights or permission to use it. KJM Decals & Customs reserves the right to decline any design or order.

Decal Installation

KJM Decals & Customs does not currently provide decal installation services. Customers are responsible for proper surface preparation and installation. We are not responsible for damage caused by improper installation, removal, surface conditions, or misuse.

Shipping & Delivery

Customers are responsible for providing accurate shipping information. KJM Decals & Customs is not responsible for delays outside of our reasonable control, including carrier or supplier delays.

Problems With an Order

If an item arrives damaged, defective, or incorrect due to an error with the order, please contact us within 7 days of receiving it with photos and order information so we can review the issue.

By placing an order with KJM Decals & Customs, you acknowledge that you have read and agreed to these terms.

KJM Decals & Customs reserves the right to update these terms at any time.